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Privacy Policy

Last Updated: 16/10/2024

At Refactor Consulting Ltd (trading as “FoodiePrep”), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website (www.foodieprep.ai) and our AI-based recipe and meal planning services.

1. Information We Collect

We collect the following types of personal information:

  • Email Address: Provided by users during account creation, used for account management and communication.
  • Country & Postcode: Collected for billing purposes via Stripe (required only for subscribers).
  • IP Address & Country: Automatically collected using ipapi.co to personalize services and enhance security.
  • Analytical Data: Collected about user activity on the website to improve user experience.

2. How We Collect Data

  • User Input: When you provide your email address and other details during sign-up.
  • Automatic Data Collection: Via IP address lookup services and cookies.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect data automatically.

3. Use of Your Data

We use the information we collect for the following purposes:

  • Account Creation and Management: To set up and maintain your account.
  • Service Improvement and Personalization: To enhance our services, including personalizing content and recommendations.
  • Billing and Payment Processing: To process payments securely via Stripe.
  • Analytics: To analyze usage patterns and improve user experience.
  • Communication: To send you updates, notifications, and other information related to your account or our services.

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: When you provide your information and agree to our terms.
  • Contractual Necessity: To fulfill our obligations in providing services to you.
  • Legitimate Interests: For improving our services and ensuring security.

5. Cookies & Tracking

We use cookies to enhance your experience. The types of cookies we use include:

  • Session Cookies: To keep you logged in during your session.
  • Preference Cookies: To remember your choices and preferences.
  • Analytics Cookies: To gather usage data and improve our services.

Managing Cookies:

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website. For more details, please refer to our Cookie Policy.

6. Third-Party Sharing

We share user data with the following third parties:

Data Shared:

  • Supabase: Stores your account data securely.
  • Stripe: Processes payment information securely.
  • OpenAI: Provides AI services without processing personal data.
  • Stability AI: Provides image generation services without processing personal data.

We do not sell user data to third parties.

7. Data Storage & Security

Your data is stored securely using Supabase. We employ encryption, secure servers, and strict access controls to protect your data from unauthorized access or disclosure.

Security Measures Include:

  • Encryption: Data is encrypted in transit (SSL/TLS) and at rest.
  • Access Controls: Restricted access to personal data to authorized personnel only.
  • Regular Audits: We conduct regular security assessments to maintain high security standards.
  • Compliance Standards: We adhere to industry best practices for data security.

8. User Rights

Under the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:

  • Right to Access: You can request a copy of the data we hold about you.
  • Right to Rectification: You can request correction of inaccuracies in your data.
  • Right to Erasure: You can request the deletion of your data.
  • Right to Restrict Processing: You can request that we limit the processing of your data.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used format.
  • Right to Object: You can object to the processing of your data for certain purposes.
  • Right to Withdraw Consent: You can withdraw your consent at any time.

Exercising Your Rights:

To exercise any of these rights, please contact us at info@foodieprep.ai. We will respond to your request within the timeframes established by applicable law.

9. International Data Transfers

Your data may be transferred and stored in countries outside of your own, including the UK, US, and Australia, for data replication purposes via Supabase.

Safeguards in Place:

We rely on Supabase’s compliance with data protection laws and implement appropriate safeguards, such as Standard Contractual Clauses, to ensure your data is protected during international transfers.

10. Compliance with Regulations

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

11. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete such information promptly.

12. Payments

All payments on our website are processed securely via Stripe. We do not handle or store payment information directly.

Stripe Privacy Policy:

Stripe Privacy Policy

13. Third-Party Services

We use third-party services, including:

  • Supabase: For data storage and security.
  • Stripe: For payment processing.
  • OpenAI: To provide AI-based recipes and meal planning.
  • Stability AI: To provide image generation services.

These services handle your data securely and in accordance with their own privacy policies.

14. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

Criteria for Retention Periods:

  • Active Accounts: We retain data for the duration your account is active.
  • Legal Obligations: We may retain data to comply with legal obligations.
  • At User’s Request: Data will be deleted upon request, subject to legal and contractual restrictions.

Data Deletion:

To request deletion of your data, please contact us at info@foodieprep.ai.

15. Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Notification of Changes:

  • Significant Changes: We will notify you via email and/or a prominent notice on our website.
  • Effective Date: The “Last Updated” date at the top of this policy will indicate when it was last revised.

16. Contact Us

For any privacy-related inquiries or to exercise your rights, please contact us:

Email: info@foodieprep.ai

17. Use of Artificial Intelligence Technologies

We utilize AI technologies to enhance our services:

  • OpenAI: Used for generating recipes and meal plans. This process does not involve the collection or processing of your personal data. The AI generates content based on generic data and does not use your personal information.
  • Stability AI: Used for image generation related to our services. This process also does not involve the collection or processing of your personal data. The AI generates images based on generic data and does not use your personal information.

18. Analytical Data Collection

We collect analytical data about user activity on our website to improve user experience. This includes data such as:

  • Browsing Behavior: Pages visited, time spent on pages.
  • Interaction Data: Clicks, navigation paths.
  • Device Information: Browser type, operating system.

We use this data to:

  • Enhance Functionality: Improve site navigation and features.
  • Personalize Content: Provide recommendations and tailored content.
  • Track Conversions: Monitor user interactions and registrations.

Facebook Pixel:

We use Facebook Pixel to track user interactions and measure the effectiveness of our advertising. This includes:

  • Page Views: When you visit different pages on our site.
  • Registration Events: When you complete the registration process.
  • Other Key Actions: Important interactions with our service.

This data helps us:

  • Measure advertising effectiveness
  • Better understand user behavior
  • Optimize our marketing campaigns

Opt-Out:

You can opt-out of analytics tracking and Facebook Pixel by adjusting your browser settings, using available opt-out tools, or through Facebook's ad preferences.

19. Managing Your Preferences

You may manage your communication preferences and opt-out of certain communications by following the unsubscribe instructions provided in the emails or by contacting us.

20. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

21. Security

We are committed to ensuring the security of your information. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.